Shipping policy

 

Shipping Policy

Orders are processed within 1 business days after payment is confirmed.

Delivery times vary depending on location but usually take 2–5 business days within the U.S.

Once your order has shipped, you will receive a confirmation email with a tracking number.

We are not responsible for delays caused by carriers, weather conditions, or incorrect shipping information provided by the customer.

Please ensure your shipping address is accurate before completing your order.

Important Notice: If the package is marked as “Delivered” to the shipping address provided by the customer, we are not responsible for lost, stolen, or misplaced packages. Customers should contact the carrier directly in such cases.

Trade name: CathyS TSB

Phone number: +14014420831

Email: info@cathystb.com 

Physical address: Miami Beach FL, USA